Dedicated, Passionate And Flexible People Required…

Mentoring positions

DSC & NDIS Approval for Individually Funded Services

It is with great joy that we are finally able to announce the success of our tender to DSC for Individually Funded Services as well as our successful registration with NDIS for the Hills Trial Site! 

It has been an interesting process to say the least and we look forward to now being able to offer a range of unique supports to individuals who may not otherwise have been able to access our services as privately paying consumers.

Our funded support services include:


Support is provided to guide, prompt or undertake activities to ensure the individual

obtains/retains appropriate accommodation. The level of support provided depends on the

person's own skills and abilities. Support is provided and/or overseen by staff who have

skills and experience in housing and tenancy support. Support may include assistance to

apply for a rental tenancy/undertake tenancy obligations.

We also offer short-term transitional support to ensure coordination of supports that will

enable the individual to obtain or maintain accommodation during periods of transition. For

example moving from one service provider to another or while transitioning to NDIS

funding. This will include making sure that the person's rent and utility accounts are paid

and that tenancy obligations are met.



We provide time limited support to assist individuals to develop decision-making skills for

day to day living, using a supported decision-making model.

Where a guardian has been appointed the person will be supported to liaise with the

guardian and, where appropriate, support will be provided to assist the person to become

more independent with regard to decision making and seek a review of the guardianship

order if they wish.



Time limited support is provided to assist the person to develop & maintain a budget

including set up of periodic payments and planning major purchases. Periodic review of that

budget to ensure it is being maintained by the person can also be provided.  

Where an administrator has been appointed the person will be supported to liaise with the

administrator and, where appropriate, support will be provided to assist the person to

become more independent with regard to financial decision making and seek a review of

the administration order if they wish.



We offer one to one mentoring to support individuals to achieve specific goals and develop

skills. Mentors are matched with the individual based on shared interests and general

compatibility with individuals being involved in the recruitment and selection of their

mentor, if they wish. We believe that mentoring should focus on the development of

sustainable skills that empower individuals to function more independently in the future

and foster interests that will lead to an increased quality of life.

We have a strong commitment to offering mentoring that facilitates access to and

involvement in creative arts such as music, visual arts and crafts. Our music mentoring

program focuses on linking individuals with practising musicians, many of whom are either

working professionals or have strong industry links within the WA music industry.



We provide short-term case coordination of up to 3 months duration, including coordination

of a range of supports during periods of transition and where other service providers may

have withdrawn and/or the individual may be in crisis. The focus of our coordination role is

to empower the individual and develop their capacity as well as that of their support

networks with a major focus on sustainability.



We offer short term interventions to support individuals who are experiencing significant

periods of change or transition or at times when there is increasing complexity concerning

their situation.

In particular we can offer support to those who may need to transition from disability

supports into an aged care setting or for young people who may be leaving the care of the

Department for Child Protection & Family Support.



Support is provided to assist the individual to identify their employment goals, develop the

necessary skills to achieve those goals and actively pursue their employment of choice.

For more information about our services please contact Caroline on 0450 091478/Rebecca

on 0433 131426 or email


Many thanks to all who supported and encouraged us through the gruelling tender process and we look forward to the very exciting times that lay ahead!

Bec and Caroline xx


Launch of Our Mediation & Conciliation Service

Facilitatrix is pleased to announce the launch of our mediation and conciliation service. We specialise in mediating situations of family conflict, particularly where the conflict involves a family member who is elderly or has a disability and also situations where families may be in conflict with service providers who care for their loved one. Mediations are conducted by nationally accredited mediators who also have extensive knowledge of the disability and aged care industry, guardianship & administration and working with families in conflict. This service is available throughout the Perth metropolitan area and in regional areas upon request. If you would like to know more about this service please email or call Caroline on 0450 091478.


We're very pleased to announce that a number of our training sessions have now been endorsed by the Australian Community Workers Association (ACWA). A huge thank you to ACWA for this wonderful acknowledgement of our work! There are some fabulous professional development opportunities available throughout the year - please see ACWA's website and training calendar for further information. Limited places still available for our training sessions throughout the year.  Please contact us if you would like further information.


Happy New Year to you all and may 2015 be a year of abundant blessings!

We have many exciting things planned for 2015, including a number of training sessions that will be held south of the river, throughout the year.  Sessions confirmed at this stage include Guardianship & Administration in WA; Medical Consent: What All Service Providers Working with People with Cognitive Disabilities Need to Know; Managing Difficult Relationships; Sexuality & Disability; The Social Management of Dementia; and Navigating the Criminal Justice System: A Guide for Working with Young Adults with Cognitive Disabilities.

Please download a copy of our 2015 training program (at the bottom of the training & community education page on our website) if you would like further information.  A booking form is also available for download if you would like to book a session.

We strive to provide training sessions that are engaging and interactive, at times pushing the boundaries with activities and discussion that will challenge industry standards and current work practices and (hopefully!) inspire participants to apply what they have learnt to become agents of change within their own organisations.

2015, the start of a brand new year and a perfect time for reflection! 'Bandaid' service provision, is rife in our industry but does it do much more than perpetuate the cycle of dependence for the people that we are supporting? Does it ever truly move people forward to live inspired and empowered lives, with purpose and meaningful contribution? Do your organisational policies and procedures prevent you from providing truly person-centred and driven supports?

Ultimately most of us work in this industry because we love people and we want to make a difference in the lives of those that need it most.  So let's make 2015 the year that we ask the hard questions; reflect on our own work practice with brutal honesty; revamp policies and procedures that limit our effectiveness as both professionals AND as human beings and let's get serious about being true Facilitatrix of change!

Bec & Caroline xx



The recent case of Baby H in the UK is a timely reminder for those of us working in the disability sector of how easily the rights of parents with intellectual disability can be ignored and the severe detriment that this can have to them and their families. It also highlights the need for good disability advocacy within the sector to assist those who would otherwise struggle to advocate for themselves.

After her birth Baby H was prevented from leaving hospital with her parents due to concerns that her parents,  who both had intellectual disabilities (her father also suffered from epilepsy),  would not be able to manage. She was removed from their care and placed with a family who were known to the parents. The parents were unhappy with this decision, but were also concerned that if they did not agree their baby may be placed with a family that they didn’t know.

The family who agreed to take Baby H were initially advised that the placement would be for 2 weeks, however, due to significant delays by the local authority an assessment of the parents’ cognitive abilities was not undertaken for almost a year and an assessment of their parenting skills did not occur until Baby H was 13 months old.

The assessment of the parents’ ability to look after Baby H was ‘overwhelmingly positive’ and she was ultimately returned to their care under a 12 month supervision order when she was 17 months old. Despite this case eventually resulting in a happy ending, Judge Clifford Bellamy who heard the matter warned that this ‘must not be allowed to mask or diminish this local authority’s serious failings in the way it has dealt with this case and the impact that has had on these parents’.

He went on to award the equivalent of approximately $22000 in damages to the parents and made various findings against Leicester City Council, the local authority involved in this matter. These findings included that the council:

  • Failed to issue proceedings in a timely matter;

  • Failed to involve the parents in the decision making process;

  • Failed to take sufficient steps to establish the mother’s understanding of the issues at hand and despite this obtained the mother’s consent to placing Baby H with foster carers, which was highly questionable given the lack of clarity around her understanding of the issues;

  • Placed insufficient weight on the wishes of the parents and removed Baby H from them knowing that this was against their wishes; and

  • Caused significant delays in assessing the capacity of the mother and father to parent Baby H.

The Council also acknowledged that it had breached Articles 6 & 8 of the Universal Declaration of Human Rights in respect of both parents.

This case highlights how easily the rights of parents with intellectual disabilities can be breached due to poor process by service providers whose role it is to help them and their child. It also raises serious questions about how service providers assess whether someone has the capacity to provide informed consent on a given issue. This is an area where guardianship may have been warranted.

The resulting trauma for those families is not compensable albeit that the award of damages in this case may lead to those service providers improving their practices in the future and as such is welcomed.

One can only wonder how much sooner Baby H would have been re-united with her family had her parents had access to informed advocacy that could have pursued this matter with the council on their behalf. Something for service providers and the disability advocacy sector in Perth to think about…


Well what an experience it has been for both of us over the past year!

Well what an experience it has been for both of us over the past year!

Setting up a business is certainly not an easy process but we are both really excited to finally see our dreams become a reality through hard work, determination and absolute passion for what we are doing. 

We are so pleased to finally be able to say WELCOME TO FACILITATRIX!

We have some very exciting projects in the pipeline so stay tuned and check back in to our website for more information in the coming months! We very much look forward to working with you in the future.

Caroline and Bec

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