NDIS Funded Services

Allied Health Services - Occupational Therapy

We have a team of occupational therapists who can provide Functional Capacity Assessments and ongoing therapy interventions.

We also have therapy assistants who can work alongside our OTs , providing regular therapy intervention and support.

Allied Health Services - Social Work

We have a team of social workers located across the metropolitan area, who offers the following services:

  • Psychosocial assessments
  • Grief, loss and adjustment associated with injury, illness or significant changes in your life 
  • Physical and mental health concerns
  • Substance abuse and addiction
  • Child protection and welfare matters
  • Linkages and referrals to suitable services
  • Setting up an Enduring Power of Attorney or Guardianship (EPA/EPG) and working through issues of decision-making capacity
  • Carer supports

Coordination of Supports

Support Coordination and Complex Case Management

The Facilitatrix Support Coordination Team are skilled and passionate about their work and have many years of experience to share, in providing competent case coordination services. The team’s primary focus is facilitating participants' needs and wishes from a solution-focused approach. The team are highly motivated to construct a good life for participants through respecting the individual’s right to exercise choice and control and to work at a pace that resonates with them.  Our team are experts at putting in place services and activities that build capacity, encouraging autonomy and working towards the resolution of issues by the overcoming barriers. The team has a major focus on sustainability and works hard to develop reliable and safe community connections through good collaboration and supportive networks.

The Facilitatrix Coordination Team can also assist NDIS participants to choose and manage appropriate service providers, and provide intense support in times of crisis and/or when the unexpected occurs! The team will support each participant to develop and implement a plan that meets their needs and assist them to identify and achieve their goals.

Our Support Coordination Team can offer:

  • Specialist Support Coordination
  • Support Coordination (L2)
  • Comprehensive needs assessment
  • Assistance to get the maximum benefit of your plan
  • Assistance to explore and secure appropriate funding and support options
  • Person centred individualised planning and support
  • A service based on integrity and inclusion
  • Referral and introductions to other agencies
  • Skilled coordination of inter-agency service delivery, where a central point of contact is required
  • Practical assistance organising shopping, social support and transport to appointments
  • We also have a small team of allied health professionals who can provide specialist assessment in relation to needs assessments, cognitive function and capacity, functional ability and assessment of the home environment as well as the need for mobility aids and/or equipment


The Mentoring Approach: Support Work and So Much More! 

At Facilitatrix we believe that Mentoring should focus on the development of sustainable skills that will empower individuals to become more independent and improve their quality of life. 

Our Mentors are more than support workers, they connect and offer a personal approach that encourages and supports individuals to achieve goals specific to them and to develop skills that they can use to manage everyday life and to connect with activities that they enjoy. Our Mentors will help you explore whats important to you and will walk alongside and work at pace of the individual’s choosing so they can get to where they want to be in life. 

We recognise that everyone is different and we will match the individual with a Mentor based on shared interests and general compatibility. We also happily involve individuals in the process of recruiting their Mentor if they wish. 

Community Access  

Feeling connected to our communities promotes a greater sense of acceptance and belonging that makes us feel good about ourselves and the life that we have. 

We have a diverse team of support workers who can support individuals to pursue community -based activities of their choice, whether that be recreational, educational or employment and encourage and support individuals to explore other opportunities that are available in their community.

Assistance with Accommodation & Tenancy Obligations 

One of the most important things in life is to have a place that you can call home. 

The Mentoring Team can work with individuals to ensure that they feel safe and secure in their homes by supporting them  

  • To keep their home clean and tidy 

  • To arranging for any repairs or work that is required to maintain the property 

  • To get through tenancy inspections and if required, address any areas of concern identified in the tenancy inspection 

  • To connect and communicate effectively with their landlord 

Whatever your abilities, our Mentors are happy to work alongside you and build your skills so that overtime you can become more independent 

Assistance with Lifestyle Decision-making/daily Planning 

Facilitatrix is committed to supporting people to exercise their human rights including the right to have control over their own lives. 

We recognize that life can be challenging at times and it can be difficult to know what to do in some situations. In fact, most people need some help in making decisions at some point in their lives. 

Using a supported decision- making approach our Mentors can work with individuals to build their decision- making capabilities so that they can become more skilled and independent in making informed decisions about matters that affect them. 

If a Guardian is involved, our Mentors can support the individual to work with them and to become more involved in the decision-making process.  

Assistance with Financial Decision-making, Daily Planning & Budgeting 

The Mentor team can provide time limited support to assist people in taking the stress out of money management by working with them to develop and maintain a budget to manage their finances, set up of regular payments for outgoings and assist planning for major purchases. Our Mentors can assist you with regular budget reviews to ensure it is working effectively in managing your finances. 

Where an Administrator has been appointed Mentors can support individuals to work with them and, where appropriate, support will be provided to assist the person to become more independent regarding financial decision making and if they wish seek a review of the administration order. 


For more information about our services please contact us on 0420 849 475 or email enquiries@facilitatrix.com.au 




Download the Individualised Services Brochure

Acknowledgement of Country

The Facilitatrix Team is situated on Whadjuk Nyoongar Boodjar and works across the lands known as Western Australia. We have staff located across the lands known as Australia.

We acknowledge the Traditional Custodians throughout these lands, and pay our respects to their Elders, past and present. We recognise the Aboriginal and Torres Strait Islander communities’ strength and resilience in the face of colonisation and honour their continuing connection to land, water, and skies. We support the values that they have lived, for generations: inclusivity, sustainability, and regeneration.

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Acknowledgement of Lived Experience

We recognise and support the United Nations Convention on the Rights of Persons with Disabilities and are committed to upholding the convention and supporting carers, families, service providers and the community to do the same. We acknowledge and respect the unique experiences of those with a lived experience of disability.

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Acknowledgement of Diversity

We embrace diversity and support the elimination of all forms of discrimination, welcoming people irrespective of their age, faith, cultural background, gender identity, race, sexual orientation, physical or mental ability, neurodiversity, ethnicity, and perspective.

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