Our Staff

Our Team

We are exceptionally proud of our diverse and dedicated team, who are committed to providing quality, individualised services that uphold our mission, vision and values. We offer both private and publicly funded services*.

Allied Health Services

We offer individualised allied health services including occupational therapy and social work. Each member of our team has been carefully selected for their complementary qualifications, skills and experience, to enable us to meet the needs of all of the people that we support, regardless of the complexity of their needs.  Comprehensive initial assessment and referral to the appropriate member of our team will ensure that each client has access to a range of skilled professionals and specialist services, to meet their individual needs.  Where additional need is identified beyond the professional scope of our specialist support team, referral to appropriately skilled and qualified professionals will be made.

Mentoring Program

Our mentoring team provide one to one support aimed at assisting people to achieve their goals and increase their skills and independence. No goal is considered too big or too small! Our mentoring team have diverse backgrounds and skill sets and are linked with individuals on the basis of shared interests, availability, geographic location and relevant skills sets. Mentors can assist with the development of independent living skills, social interests and hobbies, employment and education, community participation, sports and creative arts.

Support Coordination & Case Management

We offer professional case management services in a private capacity as well as support coordination and specialist support coordination under the NDIS. Our coordination team hold qualifications and experience in a wide variety of professional areas including psychology, social work, physiotherapy, occupational therapy, law/legal studies, psychotherapy, mediation, public sector management, business administration, community services, adult guardianship and administration, child protection, disability and aged care.

Our coordination team work collaboratively to provide the best possible service drawing on each other’s skill sets and competencies as required. The team has built up a wide range of networks across the Perth metropolitan area as well as in regional WA.

*funded services provided under the NDIS

Caroline Marshall


BA(hons) Psych, Grad Dip Counselling, Grad Cert Public Sector Management, Grad Cert Professional Legal Studies

  0450 091 478

Caroline has a BA(hons) degree in psychology and sociology as well as post-graduate qualifications in Counselling, Professional Legal Studies and Management. She was previously a nationally accredited mediator in Australia and has a special interest in working with families in conflict, particularly relating to guardianship matters and preventing elder abuse or abuse of people with disabilities.





Acknowledgement of Country

The Facilitatrix Team is situated on Whadjuk Nyoongar Boodjar and works across the lands known as Western Australia. We have staff located across the lands known as Australia.

We acknowledge the Traditional Custodians throughout these lands, and pay our respects to their Elders, past and present. We recognise the Aboriginal and Torres Strait Islander communities’ strength and resilience in the face of colonisation and honour their continuing connection to land, water, and skies. We support the values that they have lived, for generations: inclusivity, sustainability, and regeneration.

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Acknowledgement of Lived Experience

We recognise and support the United Nations Convention on the Rights of Persons with Disabilities and are committed to upholding the convention and supporting carers, families, service providers and the community to do the same. We acknowledge and respect the unique experiences of those with a lived experience of disability.

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Acknowledgement of Diversity

We embrace diversity and support the elimination of all forms of discrimination, welcoming people irrespective of their age, faith, cultural background, gender identity, race, sexual orientation, physical or mental ability, neurodiversity, ethnicity, and perspective.

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