Support Coordinator (SC) - North, South, East Metro and Regional positions available

Selection Criteria

Selection Criteria  


  • A minimum of 3 years’ experience working as in direct case management of clients.  

  • A minimum of 3 years’ experience working with disadvantaged client groups within aged care, child protection, disability or mental health sectors.  


  • Demonstrated knowledge and skills in assessment, planning and evaluation.  

  • Extensive case management experience.  

  • Demonstrated ability in applying highly developed time management and organisational skills when planning, providing and monitoring coordination services within a designated caseload.  

  • Demonstrated highly developed effective interpersonal, written and verbal communication skills.  

  • Demonstrated ability to work effectively in a multidisciplinary team setting; evidencing diplomacy, assertiveness and ability to problem-solve and reach desired outcomes in complex and sensitive situations.  

  • High level of professionalism and outstanding work ethic.  

  • Commitment to improving the lives of vulnerable people, including the aged and those with disabilities and/or mental health issues.  

  • Ability to work with people from diverse backgrounds with compassion and empathy and without judgment for their lifestyle choices, personal preferences and values.  

  • Ability to work well both autonomously and as part of a multi-disciplinary team.  

  • Ability to achieve excellent outcomes based on individual needs.  


  • Current driver’s licence and access to a reliable motor vehicle for work purposes.  

  • Current knowledge and commitment to equal opportunity in all aspects of employment and service delivery. 


Desirable Selection Criteria  

  • Knowledge of the current reform within the disabilities sector (NDIS).  

  • Knowledge of and ability to research and keep up to date with changes in the disabilities sector.  

  • Knowledge of quality improvement principles.  

  • Qualification in Human Services.  

Download JDF
Facilitatrix Support Coordinator JDF 2022.pdf

Apply Now addressing the above criteria

Acknowledgement of Country

The Facilitatrix Team is situated on Whadjuk Nyoongar Boodjar and works across the lands known as Western Australia. We have staff located across the lands known as Australia.

We acknowledge the Traditional Custodians throughout these lands, and pay our respects to their Elders, past and present. We recognise the Aboriginal and Torres Strait Islander communities’ strength and resilience in the face of colonisation and honour their continuing connection to land, water, and skies. We support the values that they have lived, for generations: inclusivity, sustainability, and regeneration.

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Acknowledgement of Lived Experience

We recognise and support the United Nations Convention on the Rights of Persons with Disabilities and are committed to upholding the convention and supporting carers, families, service providers and the community to do the same. We acknowledge and respect the unique experiences of those with a lived experience of disability.

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Acknowledgement of Diversity

We embrace diversity and support the elimination of all forms of discrimination, welcoming people irrespective of their age, faith, cultural background, gender identity, race, sexual orientation, physical or mental ability, neurodiversity, ethnicity, and perspective.

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