Co-Create Services

Tailored training and supervision programs

We design, develop and implement tailored training, mentoring and supervision programs to support you and your workforce. Our programs are flexible and can range from working with individual frontline staff to leadership teams. Depending on your organisational needs, our tailored training and supervision programs can include individual or group supervision, mentoring, group based training sessions and other training opportunities.

Our structured and strategic approach ensures training is practical, relevant and easily applied in day to day settings, supporting confident decision making, stronger workforce capability and improved outcomes for participants.

How our tailored training and supervision programs can help your organisation:

  • Develops confident, capable staff who understand their roles, responsibilities and decision making boundaries, enabling your client's or participants to experience more consistent support from well-supported staff.
  • Strengthens workforce wellbeing and retention, which in turn supports continuity of care that is responsive and person centred.
  • Improves staff capability and leads to clearer communication and more informed decision making and response in complex situations.
  • Enhances participant experience, service quality and improved outcomes through a stable, skilled and engaged workforce, enhancing trust.

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Bespoke policy development

Strong policy frameworks are the foundation of quality, ethical and compliant service delivery. As part of this program, we develop bespoke policies and procedures that are aligned with best practice and regulatory standards.

The policies we develop are tailored to your organisation, services, participants and workforce. This ensures they are usable, understandable and can be easily embedded into your everyday practice.

Developed together, our bespoke policy development support can include policy and procedure development or review, aligning policies with NDIS Practice Standards and legislation, putting person centred frameworks into place and governance and accountability support.

How our tailored bespoke policy development can help your organisation:

  • Provides clear, practical and tailored policies that help guide staff practice, ensuring staff are supported to act consistently, ethically and lawfully.
  • Strengthens governance, accountability and compliance with regulatory standards, supporting participant safety, rights and dignity.
  • Reduces organisational risk and uncertainty during reviews and/or audits.
  • Promotes consistent, transparent and person centred service delivery.

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NDIS registration, compliance and service development

Co-Create provides tailored consultancy services to support organisations at all stages, from NDIS provider registration and re-registration through to ongoing compliance, audits and reviews and service development, including preparation for mandatory SIL registration.

Our approach is a collaborative initiative that is focused on organisational capability. We work with you to build systems and processes that your organisation understands and owns. This service may include NDIS provider registration support, audit preparation and readiness reviews, internal audits and gap analysis, service development and ongoing compliance and quality improvement support.

How our tailored NDIS registration, compliance and service development program can help your organisation:

  • Builds confidence, so you can navigate NDIS requirements, registration and audits with ease.
  • Establishes every day systems embedded in practice, not just documents.
  • Reduces your need on short term solutions or reactive compliance fixes.
  • Supports sustainable service growth aligned with participant needs.
  • Enables participants the ability to access services that are compliant and will meet their needs.

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NDIS education and training programs for government and mainstream services

We identify, develop and deliver tailored NDIS education and training programs to suit government agencies and departments, as well as mainstream service providers who work with people with disability.

These education and training programs support organisations outside the disability sector to better understand the NDIS, their role and how to deliver inclusive, accessible services.

How our NDIS education and training programs can help your organisation:

  • Improves understanding of the NDIS, roles and responsibilities across the sector.
  • Strengthens inclusive practice and awareness in mainstream services.
  • Clarifies referral pathways with disability providers.
  • Improves participant experiences when engaging with non-disability service providers.
  • Reduces barriers and confusion for people trying to navigate multiple systems.

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Sector forums, education initiatives and conferences

As part of this service, together we will explore, design and deliver broader education and training opportunities in the format of sector forums, workshops and conferences.

These initiatives are designed to respond to emerging issues, reforms and workforce needs while also creating opportunities for sustainable income and reinvestment into the sector. Initiatives may include upskilling practitioners and leaders, supporting shared learning, and responding to policy and regulatory change.

How our sector forums, education initiatives and conferences can help your organisation:

  • Provides access to relevant, high quality professional development and networking opportunities to help strengthen leadership and workforce capability.
  • Supports shared learning, collaboration and connection with other organisations within the sector.
  • Responds proactively to emerging issues, reforms and regulatory change, while encouraging consistent, informed and ethical practice on a larger scale.
  • Improves service quality and inclusion outcomes for NDIS participants.

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Mandatory SIL registration, are you ready?

Mandatory SIL registration is coming into effect from Wednesday, 1 July 2026. As NDIS providers, we have already seen many online agencies offering quick, generic registration support designed to get applications submitted as quickly as possible. While this may seem efficient, it can leave organisations with systems, processes and procedures that are not individualised and not actually ready for audit or service delivery.

Co-Create's approach is different. We support SIL providers to get it right from the start.

Our specialised consultancy services can help you become SIL registered and compliant by supporting you to develop systems that reflect how your organisation actually operates, taking into account the systems that you have already implemented, so your organisation is prepared, not just at the initial application stage.

We focus on ensuring quality, implementation and individualisation upfront, to reduce the need for costly rework, reactive fixes and/or compliance issues later.

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Are you ready to work with us?

Whether you are a new or established provider preparing for SIL registration, wanting to strengthen governance, build workforce capability or are navigating complex compliance requirements, Co-Create is here to support you and your organisation.

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Acknowledgement of Country

The Facilitatrix Team is situated on Whadjuk Nyoongar Boodjar and works across the lands known as Western Australia. We have staff located across the lands known as Australia.

We acknowledge the Traditional Custodians throughout these lands, and pay our respects to their Elders, past and present. We recognise the Aboriginal and Torres Strait Islander communities’ strength and resilience in the face of colonisation and honour their continuing connection to land, water, and skies. We support the values that they have lived, for generations: inclusivity, sustainability, and regeneration.

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Acknowledgement of Lived Experience

We recognise and support the United Nations Convention on the Rights of Persons with Disabilities and are committed to upholding the convention and supporting carers, families, service providers and the community to do the same. We acknowledge and respect the unique experiences of those with a lived experience of disability.

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Acknowledgement of Diversity

We embrace diversity and support the elimination of all forms of discrimination, welcoming people irrespective of their age, faith, cultural background, gender identity, race, sexual orientation, physical or mental ability, neurodiversity, ethnicity, and perspective.

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